The phrase "phone rep" means a person who works on the phone to help customers or provide assistance for a company or organization.
Sentences with «phone rep»
Unfortunately for consumers, online penalty calculators can be unreliable and discrepancies between penalty quotes from online calculators and lender phone reps are common. (theglobeandmail.com)
We were 0/2 requesting the 3N match via phone reps when calling to get the card approved / expedited. (pointsmilesandmore.com)
I was outside of the cancellation window but a helpful Delta phone rep waived any cancellation fee and issued me a credit for future flights. (milenomics.com)